Hi there, This is the thirty first edition of D&T Special, a more in-depth view of topics that interest the Canvs team. Today's topic - How to establish good business value in design. We hope you enjoy.
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✍️ From the Canvs Research & Editorial Desk
In today’s competitive market, design changes can’t be arbitrary. Arbitrary design changes can do more harm than good. They can lead to unnecessary noise, increased operational expenses, and, at worst, a negative impact on user experience.
Every design decision should ideally drive tangible business value, whether it’s increasing sales or enhancing customer satisfaction. And establishing this can be a challenge.
How to Establish Good Business Value in Design

To find key business value in design, focus on aligning design outcomes with business objectives. Start by understanding the company’s goals and the problems users face. Good design should not only enhance user experience but also contribute to measurable impacts, like increasing customer engagement or reducing costs.
However, breaking down this issue can be a challenge more often than not, here are some broad pillars to focus on when making these evaluations:
### Key takeaways from this read:
#### 1. Defining objectives and metrics
Before making any design changes, it’s crucial to define your objectives. Are you aiming to improve user experience, increase conversion rates, or streamline a process? Having clear goals will provide a roadmap for your design efforts, ensuring that every change you make aligns with your business objectives.
#### 2. Categorizing improvements
These can be broken up into hard value improvements and soft value improvements.
#### 3. Outcome evaluation
This is essential to demonstrate the impact and value of your design values. By evaluating outcomes, you can provide concrete evidence of the benefits your design has brought to the business. Based on your goals and metrics set, track your KPIs. It helps in quantifying the impact of design changes.
📚 What we were reading this week
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Public and open source activity on GitHub shows how AI is expanding as the global developer community surges in size.
The Quantum Geometry That Exists Outside of Space and Time
A decade after the discovery of the “amplituhedron,” physicists have excavated more of the timeless geometry underlying the standard picture of how particles move.
India’s Ambitious Lithium Dreams Have Stalled
Last year, India touted the discovery of a huge reserve of valuable lithium in Kashmir. Experts say optimism around the discovery was overblown.
Mozilla Is Eliminating Its Advocacy Division, Which Fought for a Free and Open Web
The Mozilla Foundation laid off 30 percent of its workforce in late October.
India’s Got a Hardware Import Problem – And an Opportunity Within
A look at India’s problem with PC and laptop imports, and the opportunity it could create.
Deep-Sea Mining: A Solution or More Trouble for Our Oceans?
In a world grappling with the urgent challenges of climate change, a new frontier beckons – the bottom of the sea.
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And that's the lot! Thanks for checking out what we had to share with you this week, we shall catch up with you next Wednesday. Incase you aren't subscribed to the newsletter, you could subscribe here.
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